At Pollinger AI, we provide AI consultancy and training designed for small businesses. Our goal is to make AI simple, practical, and powerful for your everyday work.

Our services include:

Public AI Training Workshops– Hands-on sessions covering tools like ChatGPT and Microsoft Copilot.
Bespoke Training– Bespoke training for teams and individuals, tailored to your business.
AI Consulting – One-to-one or group consulting to help you integrate AI into your workflows and improve productivity.
Prompt Engineering Guidance – Learn how to write effective prompts for better results from AI tools.
Strategy & Implementation Support – Advice on how to implement and use AI safely and effectively across your organisation.

Whether you’re starting out or looking to optimise your AI use, we’ll help you save time, boost efficiency, and stay ahead of the curve.

Pollinger AI works with small and medium-sized businesses, charities, public sector teams and solo professionals who want to use AI in a practical, safe way.​
Typical attendees include business owners, managers, marketers, operations and admin staff who work with documents, email, or Teams/Zoom every day.

Consultancy and training can be delivered online via Microsoft Teams or Zoom, or in person where it’s practical to do so.​ I have access to a private meeting room in Cardiff city centre or can travel to your offices. Many clients choose a mix: an in-person workshop to kick things off, followed by shorter online sessions to embed learning.

Many core concepts can be learned using free or trial versions of AI tools, especially at the start.​
For teams with paid licences (for example, Microsoft 365 Copilot), sessions can be designed around your exact setup and permissions.

Clients typically see time saved on routine tasks, better quality content, and a more confident team using tools like ChatGPT and Copilot.​
The focus is always on your specific outcomes, such as streamlining processes, improving marketing or communication or freeing up time for higher-value work.

We focus on making AI simple, practical, and powerful for small businesses. Our training is jargon-free, hands-on, and tailored to your needs, so you can start using AI confidently straight away. Our lead trainer and consultant, Jonathan Pollinger is a BCS AI Accredited Trainer with BCS AI Essentials and Foundation Certificates. It’s not just what we do, it’s how we do it that sets us apart.

You can reach Pollinger AI easily:

📧 Email: jonathan@pollinger.ai
🌐 Contact Form: pollinger.ai/contact
📱 Social Media: Follow/Connect with Jonathan on LinkedIn: linkedin.com/in/jonathanpollinger

We aim to respond quickly; usually within a few hours.

Working with us is collaborative, friendly, and focused on results. We listen to your goals, provide clear guidance, and ensure you leave with practical skills you can apply immediately.

Yes. You can book a one hour or two hour consulting session for personalised AI advice and support.

Start by getting in touch using the form on this page, email or phone or book a short discovery call. We’ll use this to understand your goals. I’ll then send you a proposal including an agenda for our session or workshop. Or dive right in, and book a 1 hour or 2 hour session.

Artificial Intelligence (AI) refers to technology that enables machines to perform tasks that typically require human intelligence, such as understanding language, recognising patterns, and making decisions.

An LLM is a type of AI trained on vast amounts of text to understand and generate human-like language. Tools like ChatGPT and Microsoft Copilot are powered by LLMs.

These tools use LLMs to process your input (called a prompt) and generate helpful, context-aware responses. They predict the most relevant words or actions based on patterns learned from data.

Prompting is the process of giving instructions or questions to an AI tool. A well-written prompt helps the AI understand what you need and deliver better results. On our training you’ll learn how to use Pollinger’s Prompting Pillars to improve the quality of responses from AI tools.

AI relies on patterns in data, not true understanding. It can make mistakes, also known as hallucinating, if the prompt is unclear, the topic is complex, or the information is outside its training data. In our training you’ll learn how to reduce hallucinations.

No. With the right training, anyone can use AI tools like ChatGPT and Copilot effectively. Our sessions make AI simple and practical for all skill levels.

ChatGPT is a standalone AI tool (although business versions are available), while Microsoft 365 Copilot has access to your organisation’s data and integrates AI into apps like Word, Excel, and Teams, helping you work smarter within familiar tools.